Terms & Guarantees
Buy with confidence! We take pride in the animals we produce, and will not sell any animal that we personally would not purchase. Professional references are available upon request.
All animals are offered for sale on a first come, first served basis (determined by the date/time stamp of the email). No animal is considered sold until payment is received; however, a pending status will be put on animals awaiting payment. We accept Paypal, cashiers checks, money orders, and personal checks. If paying with Paypal, please ensure that the shipping address provided with payment is correct. We will ONLY ship to this address. All funds must clear before shipping. Payment plans are available for animals over $200 and will be considered on a case by case basis. Conditions of the payment plan will be confirmed via email. If a payment plan is approved, a 25% non-refundable deposit is required to put the animal on hold.
We package our animals in a styrofoam lined box and include a heat pack or cool pack when needed. All shipments will require that you be present to sign for them, so please arrange to have someone available to sign for the package upon arrival. We guarantee live arrival as long as the package is signed for on the FIRST delivery attempt. If for some reason your animal arrives DOA, please contact us within 2 hours of delivery. We will send you a replacement animal of equal value. If a replacement is not available, we will gladly refund your purchase price. We reserve the right to request photographic proof or return shipment of the deceased animal. We are not responsible for shipping delays caused by Mother Nature or mechanical problems with the shipper. However, we will do everything in our power to locate a delayed package and get it moving on its way.
We guarantee sex and genetics. All hets will come with signed photographic paperwork. We also guarantee all animals to be free from illness, obvious genetic defect, and external parasites for 7 days after purchase. Please contact us immediately if you experience any problems with the animal so that we may assist you.
All animals will come with a care sheet outlining the care regimen that has worked for us over the years. Should you choose not to follow these guidelines, our 7 day health guarantee will be void.
Please Note: The above "terms of sale" have been established for your protection, as well as ours. Please read them prior to placing an order. Your order shall be interpreted as understanding and acceptance of the terms as stated. Terms of sale are updated periodically and are subject to change without notice. However, we will still honor the exact terms of sale at the time of your purchase. Each purchase shipped will come with a TOS page. Please keep this page handy in case anything comes up.
© 2007-2011 Snake Eyes Exotics. All Rights Reserved.
